Supporting Patients, Families & Caregivers

Collaborative communication during escalated situations: Strategies for health care providers

From: CAMH

This CAMH resource is a review of three key concepts pertaining to de-escalation.

Managing mental health during COVID-19 for frontline workers

From: CAMH

Managing Mental Health During COVID-19 for Frontline Workers is a brief, free, and self-paced online training that addresses the mental health concerns of frontline workers and the people they support in the context of a pandemic.

COVID-19 opioid agonist treatment guidance

From: CAMH, Ontario Medical Association and META:PHI (Women’s College Hospital)

This document (updated August 2021) was created to help guide opioid agonist therapy (OAT) care for patients with opioid use disorder (OUD), and to support ongoing access to OAT care. It addresses office and remote visits, carry doses and frequency of drug testing. 

New: META:PHI Update January 2022 (PDF)

COVID-19: Alcohol withdrawal management protocol

From: META:PHI (Women’s College Hospital)

This document provides medication recommendations and treatment protocols for managing alcohol withdrawal risk within a community provider setting.