Health Records Release of Information

Complete and sign the Request for Access to a Record of Personal Health Information form. See the condensed fee schedule below for more information. Please include a picture or photocopy of government issued photo ID when submitting request.

Note: You have the right to access your personal health information at CAMH, unless a legal exception applies under the Personal Health Information Protection Act, 2004. All requests for access to a record of personal health information must be submitted through the Release of Information department through the request form linked above. CAMH has 30 days to respond to your initial request for access.

A health record(s) can only be released to a third party if signed consent is provided by the patient (or the patient’s substitute decision maker), unless the Personal Health Information Protection, Mental Health Act, or other applicable legislation authorizes its disclosure without consent.

CAMH’s Consent for Disclosure of Personal Health Information form (or equivalent consent/authorization) must accompany a request for release of a health record (unless exemption applies). The Consent for Disclosure of Personal Health Information must be dated and witnessed.

Provide proof of legal authority with a written request to the Release of Information department outlining the records required. You must provide either:

- a copy of the deceased person’s will naming you as the executor; or
- in the absence of a will, “Certificate of Appointment of Estate Trustee” signed by a registrar or the court which can be obtained from the Estate Registrar Office, 393 University Avenue, 10th floor

In accordance with CAMH’s retention policy, we retain patient records for 35 years.

Requests can be made by email, fax or mail.

Please note: Our services are centralized at the Queen Street location and are responsible for releasing information from the entire hospital.

An initial administrative fee and additional charges may apply. Please see the condensed fee schedule below for common requests. CAMH accepts payment by cash, credit card, debit and cheque. Please make cheques payable to CAMH.

CAMH Release of Information Fee Schedule

*Requests may be expedited (delivery within five business days) for an additional pre-paid fee of $300.00. Please contact the Health Records department at [email protected] or call 416-535-8501 ext. 32318 to discuss.